Refund Policy

Customers may request a refund for their first subscription payment within 14 calendar days of purchase by contacting support@schomatch.com. Renewal payments are generally non-refundable unless required by applicable law. Customers can cancel before the next renewal date to prevent future charges. Approved refunds are returned to the original payment method and processed through Paddle.

Email support@schomatch.com from the address on your account and include your order or transaction reference. We reply within 5 business days. Once approved, Paddle issues the refund; the funds usually appear on your statement within 5–10 business days depending on your bank.

You can cancel your subscription at any time. Cancellation prevents future charges and your access remains active until the end of the current paid month. See the Terms of Service for full subscription terms.